One of the most common frustrations I hear from buyers and sellers is this: “I called a few agents, but no one picked up.”
In real estate, speed and availability make all the difference. A missed call can mean a missed opportunity—whether it’s a seller looking for guidance, a buyer ready to make an offer, or an agent trying to negotiate a deal. That’s why I’ve built my business around one simple but powerful principle: I answer the phone.
The Lesson I Learned Early
My commitment to answering calls comes from my father, a dedicated pediatrician in Wayne, PA. No matter the hour, if a worried parent called about their child, he would reach over from bed and answer—whether it was 2 AM or during dinner. His level of commitment left a lasting impression on me, and I’ve carried that into my real estate career.
Why It Sets Me Apart
Recently, a well-respected agent from Berkshire Hathaway told me the reason she enjoys working with me is simple: I always pick up the phone. She knows that no matter how busy I am, I’ll be available.
I’ve also had multiple home sellers tell me they found me on Google, called several agents, and I was the only one who answered. That first conversation built the trust they needed to move forward with me.
The Numbers Don’t Lie
In 2024, my CRM-tracked calls show just how committed I am to real estate communication:
- 3,389 calls made
- 1,498 connected calls
- 1,076 meaningful conversations
- 1,282 calls received
- Only 5 missed calls all year
- 6-second average answer time
- Over 7 days of total talk time
And that doesn’t even include the thousands of calls handled outside my CRM.
What This Means for You
If you’re buying or selling a home, you deserve an agent who’s present—one who doesn’t leave you waiting for answers. I believe in real-time communication, not endless voicemails or unanswered emails.
If you’ve ever struggled to get a response from an agent, it might be time to work with someone who prioritizes you. My promise? When you call, I answer.
